UrVenue - Platform Capabilities and Features (public sources)

Point: UV Enterprise (PXMS) is organized around four core capabilities: Commerce, Operations, Insights, and Knowledge Management, plus a fifth capability, Guest Experience.

Source: https://www.prnewswire.com/news-releases/urvenue-launches-uv-enterprise-the-hospitality-industrys-first-pxms-301645389.html

Point: Commerce: monetize experience inventory through booking, ticketing, upselling, cross-selling, and packaging.

Source: https://www.prnewswire.com/news-releases/urvenue-launches-uv-enterprise-the-hospitality-industrys-first-pxms-301645389.html

Point: Operations: streamline property-wide operations, boost productivity, and centralize guest data.

Source: https://www.prnewswire.com/news-releases/urvenue-launches-uv-enterprise-the-hospitality-industrys-first-pxms-301645389.html

Point: Insights: an analytics layer providing commerce and operations data across the enterprise.

Source: https://www.prnewswire.com/news-releases/urvenue-launches-uv-enterprise-the-hospitality-industrys-first-pxms-301645389.html

Point: Knowledge Management: real-time secure access to enterprise data across systems and third parties.

Source: https://www.prnewswire.com/news-releases/urvenue-launches-uv-enterprise-the-hospitality-industrys-first-pxms-301645389.html

Point: Centralized booking engine for all reservation types, with real-time availability and dynamic pricing.

Source: https://www.urvenue.com/products/venue-management-software/

Point: Real-time inventory and yield management, including auto-yielding revenue triggers.

Source: https://www.urvenue.com/products/venue-management-software/

Point: Flexible inventory types: minimum spend, rentals, and admissions.

Source: https://www.urvenue.com/products/venue-management-software/

Point: Multiple payment options: pre-payments, deposits, custom quotes, secure bookings, no-show fees, and RSVP.

Source: https://www.urvenue.com/products/venue-management-software/

Point: Unified booking cart across multiple channels, and cross-venue booking widgets for multi-location operators.

Source: https://www.urvenue.com/

Point: Ticketing and table sales, pre-sale features, and upselling tools.

Source: https://www.urvenue.com/

Point: Live seating and table management with table filtering, guest-detail hover views, and management of 25+ guest statuses.

Source: https://www.urvenue.com/products/venue-management-software/

Point: Guest list and RSVP: multiple lists per event, QR-code self-add, user-type restrictions, and paperless digital check-in.

Source: https://www.urvenue.com/products/venue-management-software/

Point: Admission and check-in via digital lists or QR-code scanners, with multi-door check-in.

Source: https://www.urvenue.com/news/urvenue-technology-driving-las-vegas-nightlife/

Point: Role-specific staff dashboards and CRM functionality for guest profiles.

Source: https://www.urvenue.com/

Point: 3D interactive maps for seat and section selection, letting guests explore and reserve tables, cabanas, and lounge chairs.

Source: https://www.urvenue.com/products/venue-management-software/

Point: Interactive 3D floor plans with live seating customization and 360-degree venue imagery.

Source: https://www.urvenue.com/news/urvenue-technology-driving-las-vegas-nightlife/

Point: Detailed analytics and reporting, complete guest tracking start to finish, staff performance metrics, POS integration linking spend to parties, and commission calculations.

Source: https://www.urvenue.com/products/venue-management-software/

Point: 24/7 live customer support.

Source: https://www.urvenue.com/products/venue-management-software/

Point: The booking engine handles reservations, daily/day-parted/hourly rentals, multiple ticketing types, F&B minimums, add-ons, upgrades, memberships, guest lists, invitations, RSVPs, inquiry forms, and custom quotes in a single unified shopping cart.

Source: https://www.urvenue.com/news/hospitality-upgrade-what-is-pxms/

Point: The +Booking update added multi-day and multi-item single-cart checkout, new pay types (custom quote, full comp, no minimum), and new checkout options (hold, manual payment, payment link, reserve).

Source: https://www.urvenue.com/news/product-update-new-booking-features/

Point: A 'Channels' feature provides custom booking links by audience segment; team/affiliate microsites let staff and promoters sell.

Source: https://www.urvenue.com/news/smart-venue-monetization-technology/

Point: Experience distribution spans direct and third-party channels (marketplace resellers, ResortPass, PlanADay).

Source: https://www.urvenue.com/products/urresort/

Point: Payment integrations include Stripe and DOKU, plus secure payment links; options include prepayment, deposits, no-show fees, and F&B packages.

Source: https://www.urvenue.com/news/broken-tech-stack-urvenue-venue-management-system/

Point: 'Ecozone' technology supports events-within-events (independent setups and bookings within a venue), with real-time floorplan visibility and automated double-booking conflict prevention.

Source: https://www.urvenue.com/news/broken-tech-stack-urvenue-venue-management-system/

Point: Source tracking attributes bookings to their origin; a real-time Booking Grid dashboard gives live operational visibility.

Source: https://www.urvenue.com/news/urvenue-2024-recap-innovations-impact/

Point: Digital traffic counters give real-time occupancy; iPad-based multidoor guest-list check-in speeds entry.

Source: https://www.urvenue.com/news/urvenue-technology-driving-las-vegas-nightlife/

Point: Additional operations tools: mobile menus and mobile ordering/payment from table, ordering kiosks, virtual waitlists, keyless entry, automated guest messaging, a chatbot/digital concierge, and business intelligence on guests, operations, and sales.

Source: https://www.urvenue.com/news/youre-open-at-limited-capacity-now-what-2/

Point: Sportsbook features include 3D virtual seat/table pre-selection, real-time online ticketing, one-tap payment, POS integration for guest-spend tracking, dayparting, yield pricing, and fast-pass/dedicated betting lines for VIPs.

Source: https://www.urvenue.com/news/digital-first-customer-expectations-are-driving-new-sportsbook-revenue-opportunities-2/

Point: For nightclub table (bottle) service, where Las Vegas venues earn about two-thirds of revenue, UrVenue uses a 20 to 30% deposit model instead of full prepayment, which secures the commitment while still driving on-site spend and upselling.

Source: https://www.linkedin.com/pulse/growing-your-bottle-service-revenue-cedric-ancellin/

Point: Tokenized, PCI-compliant payments let hosts send secure payment requests to guests, and 3D venue maps make table selection easy (authored by Cedric Ancellin, June 2017).

Source: https://www.linkedin.com/pulse/growing-your-bottle-service-revenue-cedric-ancellin/

Point: Planned capabilities include waivers, multi-day passes, cross-day rentals, and seat-level ticketing via interactive 3D maps (targeted late 2026).

Source: https://www.urvenue.com/news/urvenue-indian-gaming-tradeshow-2026/

Point: 360-degree venue imagery and virtual venue tours are offered; 360-degree imagery has been cited as a Las Vegas client-exclusive feature.

Source: https://www.urvenue.com/news/urvenue-2024-recap-innovations-impact/