# =============================================================================
# COMPETENCY RECORD - Cedric Ancellin's demonstrated engineering skills and
# experience. Third-party technologies and vendors are named as the concrete
# skill surface. Professional background / track record.
# =============================================================================

# ============================================================
# REAL-TIME SYSTEMS & NOTIFICATIONS - COMPETENCY RECORD
# ============================================================
# Core Purpose:
#   Demonstrated experience building real-time, event-driven
#   systems: live operational broadcasting over web sockets, a
#   real-time audience-request/entertainment system, and a
#   multi-channel notification/trigger platform.
# ============================================================

summary: >
  Built the platform's real-time and notification backbone, a
  web-socket server for live operational broadcasting, a real-time
  audience-request (DJ/music) system, and a template-driven,
  multi-channel notification/trigger platform spanning email, SMS,
  WhatsApp, and an in-app notification center.


# ==================================================================
# 1. LIVE OPERATIONAL BROADCASTING
# ==================================================================

live_ops:
  description: >
    Built a real-time layer that pushes operational changes to
    connected operators instantly.
  capabilities:
    - "A Node.js socket.io server (WebSocket-first, polling fallback, credentialed cross-origin)."
    - "Tenant-scoped rooms keyed by system / management-entity / venue / entity."
    - "Live event families: bookings, day-view/grid updates, seating-map changes, guest-list check-in, payments/transactions, and scanning."
    - "A server-side push helper so business-logic mutations broadcast to the right room."


# ==================================================================
# 2. REAL-TIME AUDIENCE-REQUEST / ENTERTAINMENT SYSTEM
# ==================================================================

entertainment:
  description: >
    Built a real-time audience-request and live-entertainment
    system (song requests, shout-outs, comments) over sockets.
  capabilities:
    - "Request queue with lifecycle states (pending / done / ignored / removed) and typed submissions."
    - "Session management with per-session request gating and opt-in tracking; social-token (Facebook/Twitter) support."
    - "Live queue broadcasting (add/edit/remove) to performer/operator views over dedicated channels."
    - "Performer scheduling, studios, stages, and past/current performance tracking."


# ==================================================================
# 3. MULTI-CHANNEL NOTIFICATION PLATFORM
# ==================================================================

notifications:
  description: >
    Built a template-driven, trigger-based notification platform
    that fans events out across channels.
  trigger_system:
    - "A registry of triggers (name, code, type, icon, template variables, handler function)."
    - "Domain triggers for orders, parties, memberships, leads, items, stock, waitlist, and payment pre-auth/capture."
    - "Per-trigger routing (owner / customer / custom recipients) with venue-specific overrides and validation rules."
  templating:
    - "Dynamic content via template variables sourced from party/customer/item context, with owner vs. customer variants."
  in_app_center:
    - "A per-user notification inbox with seen/archive state and venue-scoped or global filtering."
  channels:
    email: "Transactional email delivery and metrics (with webhook ingestion)."
    sms: "SMS via Twilio with a delivery block-list."
    whatsapp: "Templated WhatsApp messaging via Twilio (e.g., invitation and booking templates)."
    push: "CLI/async dispatch for background notification jobs and scheduled reminders."
  cross_reference:
    $ref: "https://zc8.com/competencies/05_integrations_etl"