# =============================================================================
# COMPETENCY RECORD - Cedric Ancellin's demonstrated engineering skills and
# experience. Third-party technologies and vendors are named as the concrete
# skill surface. Professional background / track record.
# =============================================================================

# ============================================================
# TICKETING, LOYALTY & ACCESS CONTROL - COMPETENCY RECORD
# ============================================================
# Core Purpose:
#   Demonstrated experience building the ticketing engine, the
#   loyalty/membership platform, digital-wallet passes, and the
#   access-control / scanning / guest-list systems that gate
#   physical entry.
# ============================================================

summary: >
  Designed and built the ticketing, loyalty, and physical-access
  layer of the platform, a ticket/inventory engine, a
  cross-property membership and VIP system, Apple Wallet pass
  generation, an encrypted-QR access-control and scanning system
  with offline sync and blacklists, and full guest-list / waitlist
  / walk-up / invite management with real-time check-in.


# ==================================================================
# 1. TICKETING ENGINE
# ==================================================================

ticketing:
  description: >
    Built the ticket/admission engine on top of the inventory model.
  capabilities:
    - "Master item + tier definitions, stock allocation per venue/zone/date, arrival/cutoff windows, entry-type rules."
    - "Payment-intent-backed ticket purchase with application-fee deduction and platform-transfer routing."
    - "Promotional ticket sources and ticket-GL accounting."
    - "Order and refund reporting at the ticket level."


# ==================================================================
# 2. LOYALTY & MEMBERSHIP PLATFORM
# ==================================================================

loyalty:
  description: >
    Built a cross-property membership and VIP platform with
    configurable tiers and benefits.
  capabilities:
    - "Tiered membership definitions (public/private naming, benefits, pricing, applicable venues) with tag-based classification."
    - "VIP member tracking with pending/active lifecycle and per-venue enrollment."
    - "Cross-property membership, one account usable across venues under the same management entity, with multi-venue benefit portability."
    - "Invitation-based enrollment (email or phone) with code verification, and required-waiver/terms binding."
  external_loyalty:
    description: >
      Integrated third-party casino/hospitality loyalty programs
      for member verification and benefit application.
    mechanism: "REST verification against an external loyalty gateway with OAuth-style partner credentials and HMAC-SHA256 request signing (timestamp + shared secret); member/tier lookup applied in the checkout flow."


# ==================================================================
# 3. DIGITAL WALLET PASSES
# ==================================================================

wallet:
  description: >
    Built Apple Wallet pass generation from scratch, including the
    cryptographic signing chain.
  capabilities:
    - "Pass types including event tickets (QR barcode) and boarding-pass-style passes (PDF417)."
    - "Full pass composition, primary/secondary/back fields, colors, logos, event imagery, and geo-relevance (lat/long) for lock-screen surfacing."
    - "PKPass packaging: SHA-1 asset manifest, PKCS#7 signature against the platform certificate chain, and ZIP assembly."
    - "Certificate/key material sourced from a cloud secrets manager; calendar-link injection for device calendar integration."


# ==================================================================
# 4. ACCESS CONTROL & SCANNING
# ==================================================================

access_control:
  description: >
    Built the physical access-control and scanning system that
    gates entry at the door.
  capabilities:
    - "Encrypted-QR credentials (AES-128-CTR) with per-code invite limits and dynamic-field validation."
    - "Scan capture with device ID, timestamp, and operator; expected-scan-count enforcement (single vs. multi-entry / re-entry)."
    - "Offline-then-sync: batch scan upload from mobile devices with bad-scan tracking and an immutable scan log."
    - "Real-time scan broadcast over web sockets for live door/check-in views."
    - "Per-user / per-item / per-date blacklist (denial list) enforced at registration and entry."
    - "Device management: registration by UDID + app version, per-device API keys, venue/zone scoping, and device SSO."


# ==================================================================
# 5. GUEST LIST / WAITLIST / WALK-UP / INVITE
# ==================================================================

guest_management:
  description: >
    Built end-to-end guest-list and door operations.
  capabilities:
    - "Guest capture with party composition (per-cohort counts), RSVP, opt-in, and venue-defined dynamic custom fields."
    - "QR self-registration with channel-based access control and owner attribution."
    - "Waitlist with stock-availability checks and automatic promotion on cancellation."
    - "Check-in / verification lists with duplicate-entry prevention and fast party-code lookup."
    - "Invite distribution and walk-up handling with internal vs. guest-facing messaging."
  cross_reference:
    $ref: "https://zc8.com/competencies/17_realtime_notifications"