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REPORTING, ANALYTICS & FINANCIAL RECONCILIATION

Summary: Designed and built a comprehensive operational reporting and business-intelligence layer, 200+ report types across 80+ reporting modules, spanning financial reporting, multi-source revenue reconciliation (POS check-level, payment-processor settlement, and GL accrual), sales/performance analytics, CRM/marketing analytics, operational reports, and multi-property consolidated rollups, all served through a uniform reporting framework with a scheduled multi-recipient export engine.

Framework

Description: Engineered a uniform reporting framework so every report is a small, consistent, access-controlled unit.

Pattern

• Each report is a self-contained handler (query + routing + parameter docs + security) sharing a common include layer.
• A uniform output schema: columns, rows, row-totals, filter params, and graphing hints (bar/pie/line) rendered client-side.
• Parametric filtering (date range, venue, zone, type) that serializes cleanly into exports and schedules.
• Tenant isolation enforced at the SQL layer, operators see only their own data.
• Timezone-aware date/money formatting (minor-unit integers rendered to currency).

Scale: 80+ reporting modules/endpoints (verified folder count); 200+ distinct report types; transaction-grain through annual-grain aggregation.

Financial

Description: Built financial reporting from transaction detail up to executive accrual rollups.

Coverage

• Revenue summary + transaction-level detail by venue, event date, and transaction type (charge / refund / chargeback).
• Finalized vs. adjusted revenue, failed-transaction views, and full-text financial search.
• Accrual-based revenue on both calendar and a fiscal calendar (year/month/week-to-week/month-to-month), segmented by revenue type (subscription, services, transactions, tickets, packages, deposits, partners, marketing) with profitability metrics.

Reconciliation

Description: Built the reconciliation machinery that ties three independent money sources together, the hard part of hospitality finance.

Sources

Pos: POS check-level detail (revenue center, check type, tenders, taxes, tips, comps, discounts, server/cashier, open/close).

Payment Processor: Payment-processor settlement reconciliation, gross, application fee, processor fee, net collected, variance; charge/refund/chargeback.

Gl Accrual: GL accrual ledger for revenue recognition and payout booking.

Workflows

• Day-close: freeze revenue, reconcile POS to deposits, post adjustments, manager sign-off.
• Tender/deposit reconciliation matching system prepaid totals to bank deposits across properties.
• No-show and adjustment tracking distinct from immutable transactional records.

Analytics

Sales Performance: Sales by staff/owner/section/table, commission pools and rankings, presale-owner attribution and payouts.

Operational: Guest-list-by-guest and by-owner reports (expected vs. checked-in, denied, per-cohort breakdowns), scan/attendance reconciliation, waitlist, guest-services operations.

Crm Marketing: Email-list creation/engagement, demographic breakdowns, microsite engagement, visit/attendance analytics.

Event Package: Event/program performance, experience enrollment, package/bundle revenue and future bookings.

Network

Description: Built consolidated reporting that rolls many properties up to the corporate level.

Coverage

• Network revenue/sales/transaction rollups normalized from per-property logs to corporate entity.
• Cash and deposit tracking across properties; project/enterprise cost allocation by department, entity, and role.
• Executive dashboards, network revenue, year-to-date accrual, profit-margin analytics.

Delivery

Description: Built the engine that turns reports into scheduled, delivered artifacts.

Capabilities

• Excel (multi-sheet workbook) and CSV export; one sheet per report in a scheduled package (combined workbooks).
• Cron-driven schedules (daily/weekly/monthly) that are timezone-aware and convert to each recipient's local time.
• Multi-recipient email distribution with inline HTML tables plus attached workbooks.
• Row caps and memory-safe query limits to protect the platform on large exports.

Cross Reference

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